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PRIVACY POLICY

At Tri-State Commodities, we respect your privacy and believe in transparency so that people and organizations can control their data and make meaningful choices in how it is used. This Policy details how we handle personal information as well as how you can make choices related to your personal information.

This Privacy Policy tells you:  

  • Legal Basis for Collecting and Processing Personal Information;

  • Categories of Personal Information We Collect;

  • Sources from Which We May Collect Personal nformation;

  • Purposes for Processing the Information We Collect;

  • Information We May Share;

  • Your Rights and Choices;

  • Data Retention;

  • Data Transfers;

  • Data Protection;

  • Cookie Statement;

  • Information of Children Under the Age of 16;

  • How You Can Contact Us;

  • Updates to our Global Privacy Notice.

 

This Privacy Policy applies to personal information that we collect about you on this website, tristatecommodities.com  (the “Website”) and to personal information that you submit to us or that we collect via online fillable forms, email or SMS campaigns, our mobile applications, software, or any other Tri-State Commodities product or service that incorporates this Privacy Policy by reference (all of which, including the Website, are collectively referred to in this Policy as the “Site”). 

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Legal Basis for Collecting and Processing Personal Information

Tri-State Commodities processes personal information only where we have an appropriate lawful basis, for example when:

  • you consent;

  • the processing is necessary for our legitimate interests;

  • we must comply with applicable legal, contractual, and/or regulatory requirement; and/or

  • Tri-State Commodities is a Data Processor, as a party to a contract with our customers.

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Categories of Personal Information We Collect

We may collect and process information about you that you have provided either directly to us or indirectly from sources identified in the "sources from which we may collect Information' section of this Policy.

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Categories of Individuals

Categories of Personal Information Tri-State Commodities May Obtain

Users of Websites and Mobile Applications

Operating system data; weblog data; URL clickstream and website pathway data; browser name and version; device ID; IP address; website visit statistics

Customers/Shippers

Professional contact information; other business contact information to support business processes completed on customer/shipper behalf; shipment origin and destination addresses; business financial information; usernames and passwords used to access Tri-State Commodities resources; IP address; device ID; statistical information; survey responses; and/or social media identifiers when customers/shippers contribute content on our platform(s)

Carriers/Drivers

Professional contact information; driver contact information; business financial information; government identification; geo-location data beginning four (4) hours prior to a load pickup and throughout the duration of transit when you use our mobile apps; usernames and passwords used to access Tri-State Commodities resources; IP address; device ID; statistical information; survey responses; and/or social media identifiers when carriers/drivers contribute on our platform(s)

Applicants for Employment, Contractors and/or Contingent Workers

Contact information; professional reference contact information; professional social media public profile data from professional sites (e.g., LinkedIn); previous employment, education, and industry certifications; browsing data from our careers site (e.g., IP address, website statistics, browsing preferences, clickstream data, etc.); diversity, equity, and inclusion data; fitness to work certifications; results of background checks; candidate survey feedback

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Sources from Which We May Collect Information

Tri-State Commodities collects information about you from various sources striving to only collect the minimum amount of personal information necessary to achieve the purpose of collection.

Sources from which we may collect personal information:

  • Directly from You

    • in connection with an actual or potential business relationship with us;

    • through information submitted by you in connection with the use of our products, services, and/or application software;

    • when you respond to surveys; and/or

    • to provide requested white papers.

  • Third Parties, such as

    • regulators, governments, and authorized law enforcement agencies;

    • courts, tribunals, arbitrators or other judicial committees;

    • other third parties when allowed or required by law;

    • those that perform customer requested activities;

    • our professional advisors and auditors;

    • a successor or potential successor organization if, for example, we transfer the ownership or operation of one of our websites to another organization or if we merge with another organization;

    • various cloud service providers;

    • publicly available information systems;

    • consumer reporting agencies;

    • agents;

    • trade associations;

    • commercial information services; and/or

    • Cookie technology (see Cookie Statement).

 

Purposes for Processing the Information We Collect

Tri-State Commodoties lawfully uses your personal information for a variety of purposes, but in particular to:

  • provide our products and services;

  • handle your job application;

  • market to you;

  • promote more relevant products and services to you;

  • promote compliance with applicable legal requirements, industry standards, and corporate policies;

  • promote security to protect against and prevent fraud, claims, and other liabilities and to manage corporate risk exposure; and

  • any other purpose about which we provide notice at the time of collection.

The categories of individuals and the purposes for processing personal information  may include:

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Categories of Individuals

Purposes for Processing Personal Information

Users of Websites and Mobile Applications

Promote relevant products and services; understand and improve the effectiveness of our websites and mobile applications; troubleshoot our websites and mobile applications; enforce our terms of service related to use of our websites and mobile applications; and provide information requested by users of our websites

Customers/Shippers

Provide requested information, products, and services; provide effective customer service; facilitate payments for services; contact customers/shippers with special offers and other information we believe will be of interest; contact customers/shippers with information and notices related to use of our products and services; invite customers/shippers to participate in surveys and provide feedback; improve our products and services; provide services that require regulatory oversight; develop new products and services; optimize our business operations; utilize remarketing campaigns using online behavioral advertising techniques; improve our marketing and promotional efforts; understand, improve, and troubleshoot the effectiveness of our application software, websites, and mobile applications; and/or enforce any commercial agreement(s)

Carriers/Drivers

Provide requested information, products, and services; provide effective customer service; facilitate payments; provide credit for services; geo-location data, beginning four (4) hours prior to a load pickup and throughout the duration of transit; communicate and coordinate shipment status information; comply with customer security requirements; provide insights into shipment characteristics, strategies, route efficiencies, and allocation of transportation assets; utilize remarketing campaigns using online behavioral advertising techniques; contact carriers/drivers with special offers and other information we believe may be of interest; contact carriers/drivers with information and notices related to the use of our products and services; invite carriers/drivers to participate in surveys and provide feedback; improve our products and services; develop new products and services; optimize our business operations; understand, improve, and troubleshoot the effectiveness of our application software, websites, and mobile applications; and/or enforce any commercial agreement(s)

Applicants for Employment, Contractors and/or Contingent Workers

Contact applicants, contractors, and/or contingents regarding possible employment; process applications; determine eligibility for employment; keep applicants, contractors, and/or contingents about future roles we think may be of interest; improve our talent acquisition process; drive diversity, equity, and inclusion initiatives; and/or report on diversity and equity when required by local laws and regulations

Information We May Share

Tri-State Commodities does not sell personal information nor share personal information in unexpected or unlawful ways. However, there may be instances where we share information because we are legally or contractually required to do so, or in instances where it is necessary to perform certain services and support our business functions.

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Categories of third parties we may share the personal information we collect with:

  • regulators, governments and authorized law enforcement agencies;

  • to other third parties when allowed or required by law;

  • courts, tribunals, arbitrators or other judicial committees;

  • our professional advisors and auditors;

  • our affiliates, including trade associations and credit bureaus;

  • a successor or potential successor organization if, for example, we transfer the ownership or operation of one of our websites to another organization or if we merge with another organization;

  • third parties performing customer requested activities;

  • web browser cookies and similar technologies;

  • various cloud providers.

 

California Residents

California law requires that we provide transparency about personal information we “sell,” which broadly includes scenarios in which Tri-State Commodities has shared personal information with third parties in exchange for valuable consideration.

To exercise your right to opt out of the future sales or sharing of your personal information, you may:

  • Submit a "Do Not Sell or Share My Personal Information" request; or

  • Contact us as specified in the How to Contact Us section of this Notice.

Your Rights and Choices

We want to make sure that you feel in control of your personal information and to know how you can change your preferences related to the collection and use of your personal information. Therefore, we offer you certain choices about what personal information we collect from you and how we use that information.

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Subject to applicable laws and regulations, you may have the right to:

  • request access to and receive a machine-readable copy of the personal information we maintain about you;

  • request the deletion of your personal information;

  • update and correct inaccuracies in your personal information;

  • opt-out of the sale and sharing of your personal information;

  • limit the use of your sensitive personal information; and/or

  • object to and stop automated decision making related to your personal information.

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To exercise the above rights, you may:

How We Respond to Requests Related to your Personal information

Subject to applicable laws and regulations, we promptly process, and where necessary, respond to requests related to the use and processing of personal information.

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Please note that in some instances, we may need to ask you for additional information to verify your identity, or we may be obligated to limit or deny your request if we have a lawful justification for doing so, such as a legal obligation to maintain the personal information.

Data Retention

Subject to applicable laws and regulations, Tri-State Commodities takes steps to ensure that the personal information we collect and process about you is retained for only as long as it is necessary for the original purpose for which it was collected. After this period, it will be deleted or in some cases anonymized.

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For more information about Tri-State Commodities retention periods applied to your personal data, please contact us as specified in the How to Contact Us section of this Notice.

Data Transfers

Tri-State Commodities approaches data transfers seriously and with care, ensuring we account for applicable laws and regulations related to the transfer of data.

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When we transfer your personal information outside of your home country to countries which may not offer an equivalent level of protection for personal information to the laws of your home country, for example, to the United States, we take steps that the law requires to make sure that your personal information is properly protected.

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Tri-State Commodities transfers and stores data in the United States. As such, we take appropriate safe-guarding measures as required by law. These measures may include:

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  • data transfer agreements; and

  • standard contractual clauses in our contracts;

  • appropriate security safeguards to protect your information.

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To obtain more information about the safeguards we have put in place, please contact us using the information provided in the How to Contact us Section of this Notice or see the Data Protection section of this notice.

Data Protection

Protection of the information you entrust to us is our priority.

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To help protect the information we collect, store and process, including your personally identifiable information, we maintain administrative, technical and physical safeguards designed to secure this information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure, or other forms of unauthorized or unlawful processing commensurate with the risks posed by the particular type of processing, the nature of the personal data and in accordance with applicable law and applicable guidelines.

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Additionally, we take steps to ensure that the personal information we collect is accurate and up to date. We retain information as long as it is necessary and relevant for our operations and in alignment with the purpose of collection, applicable laws, and internal policies. We update and test our security technology on an ongoing basis. We restrict access to your personal data and train our employees about the importance of confidentiality and maintaining the privacy and security of the information we manage.

Cookie Statement

Tri-State Commodities uses cookies, pixel tags, and other technologies (“Cookies”) to automatically collect information about your interactions, such as browser type, pages viewed, links clicked, and other actions you take in connection with our websites, online ads, and email. Other third parties you chose to visit may do the same. This Cookie statement explains: (1) what a cookie is and why we use them; (2) how you can manage your cookies, and (3) what kind of cookies may be on our sites.

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What are Cookies and why do we use them?

Cookies are small pieces of data provided by most websites which are stored by your web browser on the computer, mobile device, or other device that you are using. Cookies are useful because they allow our websites to remember your preferences, enable us to learn which areas of our website are useful and which areas need improvement, and provide you with personalized advertisements and content.

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Additionally, we use Cookies to facilitate navigation, to display information more effectively, to personalize your experience, to understand how our websites are used, to market our products and services, to measure the success of our marketing campaigns, and for security purposes.

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First Party and Third-party Cookies

Tri-State Commodities uses both first party and third-party Cookies. First party cookies are set directly by the website the user is visiting. Third-party cookies are set by a domain other than the one the user is visiting. When you visit or interact with our site, we or our authorized service providers may use third party cookies to show advertisements on websites across the Internet. Third parties, including, but not limited to, Google Analytics, and Adobe Analytics use cookies to serve ads based on someone’s past visits to any of our websites.

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Persistent and Session Cookies

Persistent Cookies are stored by web browsers on your device until they expire or until they are deleted by you. Expiration of a persistent Cookie is determined by the Cookie creator and can be based on a particular date or length of session time. This means that for the Cookie’s lifespan, its information will be transmitted to the creator’s server every time the user visits the website that it belongs to or another website configured to check for that Cookie. Persistent Cookies are also known as “tracking Cookies.”

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Session Cookies are temporarily on our device and only sed by a website during your visit. This type of Cookie may store information you enter and track your activity within the website. A session Cookie is deleted after you leave the website or when the browser is closed.

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How do you manage Cookies?

You may receive a cookie consent pop up window when browsing our sites. If you do, you will have a choice to accept all cookies, decline all cookies, or learn more about the cookies we use on our sites. You may be provided the ability to accept or decline certain types of cookies based on your preferences. Additionally, most devices allow you to block Cookies by adjusting the settings on your browser. However, if you use your browser settings to block all Cookies (including Functional Cookies, such as those allowing you to log-in) you may not be able to access all or parts of our websites or our websites may not function as effectively.

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Some browsers may transmit “do not track” signals to websites with which the browser communications. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they are even aware of them. Tri-State Commoditiesn does not currently take action in response to these signals.

For further information about how to block Cookies, please refer to your browser 'help' section or see www.allaboutcookies.org.

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Types of Cookies we use

We categorize our cookies into three types: required, functional, and advertising. Any of these Cookies may be first party, third party, persistent, or session Cookies.

Cookie Type

Explanation

Choice

Required Cookies

Cookies that enable core site functionality

Always Active

Functional Cookies

Cookies that allow us to analyze site usage so we can measure and improve performance

Accept or Decline

Advertising Cookies

Cookies that are used by advertising companies to serve ads that are relevant to your interests

Accept or Decline

Use of Our Website by Children Under the Age of 16

Our websites are not intended for children under the age of 16.

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We are proud of our websites and we strive to ensure that they do not offend people of any age. However, unless otherwise noted on a particular site, our websites are not intended for children under the age of 16 years without the permission of a parent or guardian.

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If you believe that a child has submitted personal information on or through our websites without the consent and supervision of a parent or guardian, please contact us using the information provided in the “How to Contact Us” section of this Notice.

How to Contact Us

If you have any questions or comments about this Notice, or if you would like us to update information we have about you or your preferences, you may contact us using the information below.

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Tri-State Commodities

PO Box 1441

Greeley, CO 80632

Updates to Our Privacy Policy

This Policy describes Tri-State Commoditie's we do, we will indicate in this section when it was most recently updated.  

This Global Privacy Notice was last modified January 16, 2023. 

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